We are committed to providing convenient and reliable dress delivery services to our customers. The following shipping terms outline order processing, delivery times, shipping methods, and import/export requirements.

  1. Order Processing

Once payment is completed, we will review the order and prepare the items. Orders are typically processed within 1–3 business days; however, this timeframe may vary depending on order volume, inventory availability, and holidays.

  1. Domestic Shipping (USA)

Orders within the United States are typically expected to arrive within 3–7 business days. Delivery times may be extended due to remote locations, holidays, severe weather, or peak shipping periods.

  1. International Shipping

For orders outside the United States, international shipping typically takes 7–15 business days. Actual delivery times may be affected by customs inspections in the destination country, local logistics arrangements, and other factors beyond our control.

  1. Shipping Partners

Depending on the destination, package weight, and shipping method, we may use various logistics providers, such as USPS, UPS, FedEx, or DHL. The specific carrier will be selected based on the details of the order.

  1. Shipment Tracking

Once the order has shipped, we will provide tracking information to the customer if the shipping service supports it. Customers can use the tracking number to check the status of their package.

  1. Import/Export Standards

International orders must comply with applicable import/export laws, customs regulations, and product declaration requirements of both the origin and destination countries or regions. Customers are responsible for ensuring that the provided delivery information is accurate and complete, and for being aware of the destination country’s regulations regarding the import of clothing.

  1. Customs Duties and Import Fees

International orders may be subject to customs duties, import taxes, VAT, customs clearance fees, or other local charges. Unless explicitly stated otherwise on the order page, any import fees incurred in the destination country are generally the responsibility of the recipient, in accordance with local regulations.

  1. Customs Delays

International packages may experience delays due to customs inspections, document reviews, import restrictions, or other regulatory procedures. Such delays are not part of the standard shipping timeframe, and we have no control over the speed of customs processing.

  1. Address and Delivery

Customers must ensure that all information—including name, address, postal code, and contact phone number—is accurate and correct when submitting an order. If delivery fails due to an incorrect or incomplete address, or an inability to contact the recipient, additional fees for redelivery or return may apply.

  1. Factors Beyond Our Control

Adverse weather, natural disasters, public holidays, transportation disruptions, customs inspections, and other circumstances beyond reasonable control may affect delivery times. We will make every effort to assist customers in tracking shipment status and resolving related issues.